Something not working, or a question about Candy Path? Write to us. A real person reads every message.
Open the app on the new phone and sign in with Apple if you linked your account on the old one. Your progress backup is restored from the cloud. If you never linked an account, email us and we will try to find your backup.
Streaks count one solved daily puzzle per day. A streak freeze protects one missed day. If you think a streak was lost by mistake, email us with your friend code and the date.
Open the shop in the app and tap Restore purchases, signed in with the same Apple ID you used to buy.
Open the Friends screen in the app. Your code and a share link are there.
Open Settings in the app and tap "Delete online data". Your online account and all its data are deleted at once. Or email support@candypath.app and include your friend code if you have one.
Please email us what you were doing, your iPhone model and the iOS version. A screenshot helps a lot.
In the app, open Settings and tap "Delete online data". Your account and all its data are deleted at once. You can also email support@candypath.app with the subject "Delete my data" and your friend code, and we will delete it. More in the privacy policy.
New to the game? See how to play and our tips.